How to create discount codes and see who used them

Give returning teams, volunteers or sponsors a reduced price with a discount code. Registrants enter the code when they pay by card, and the discount comes off their total. A code can’t be used with a payment made to you directly.

Before you start

• You need to be a manager of your organization.

Steps

1. In your organization’s menu, under Finances, click Discount Codes.

   

2. Click Add Discount Code.

   

3. Type the Code people will enter. It takes capital letters and numbers only, and can’t be one already in use anywhere on Dodgeball Hub.

   

4. Choose the Type, Amount off or Percentage off, and enter its Value. An amount off never takes a price below zero.

   

5. Optionally, set Max Claims to cap how many times the code can be used, and an Expiration Date: the code stops working by that day.

   

6. Optionally, choose an Applicable Event or an Applicable Membership, so the code works only there. Left empty, it works on all your organization’s events and memberships.

   

7. Click Add. The code appears in the list, Active, with how many times it has been used under Claims.

   

See who used a code

Click a code’s pencil (Edit). Below its settings, Used by lists each use: who paid, the event and team or the membership it was for, the discount and the date.

Pause or delete a code

• To stop a code for now, open it, turn off Active and click Save. It shows Inactive and is refused until you turn it back on.
• To remove a code, click its bin (Delete) and confirm. A deleted code’s name can’t be used again, so if you might bring the code back, turn it off instead.

What registrants see

Registrants type the code in the Discount code box when they pay by card, and click Apply. See how to register your team.