How to take deposits and let teams pay later from the waitlist
Keep teams that haven't paid on the waitlist, hold their place while they pay, and take a deposit with the balance due by a date you choose.
Unless you require payment, a team can submit its registration and pay later, and it still takes a place. You can instead keep teams on the waitlist until they pay, and let them secure their place with a deposit, paying the rest by a date you choose.
Before you start
- You need to manage the event.
- Both settings work with a price per team. See how to set prices.
- Deposits are paid by card, so your organization needs a connected Stripe account.
Steps
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In your event’s planner, click Registration Settings at the bottom of the sidebar.
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Open the Pricing tab.
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Set Required to complete registration to No, so a team can submit its registration and pay later. With Yes, a team has to pay before its registration is complete, and the waitlist setting below is hidden.
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Set Teams that pay later wait on the waitlist to Yes. A team that registers without paying goes on the waitlist instead of taking a place. Paying takes it off the waitlist while its division has room.
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Enter the Minutes a team’s place is held while it pays. While a team pays from the waitlist, its place is held so no other team can take it. With 0, no place is held: if the division fills before the payment goes through, the payment is refunded.
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To take deposits, enter the Deposit (% of the price). A team can then pay that share of its price to secure its place, or pay it all. Leave it empty for no deposit.
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Pick the Balance due date. Deposits are offered until that day. The creator of a team that paid a deposit gets a reminder a week before and on the day.
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Click Save All Settings Changes.
On the planner’s Registrations page, a team that paid a deposit shows the balance it owes and when it’s due, and is flagged once that day has passed. What happens to an overdue team is up to you.
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