How to choose who pays the fees
Pay the card processing and platform fees yourself, or add them to what registrants pay at checkout.
Each card payment carries a processing fee and a platform fee. You choose whether registrants pay them on top of the price, or you pay them out of what you receive.
Before you start
- You need to manage the event.
- The event takes card payments. The choice doesn’t show when its Pricing type is Offline.
Steps
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In your event’s planner, click Registration Settings at the bottom of the sidebar.
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Open the Pricing tab.
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Set Organizer (you) pays Stripe and platform fees:
- Yes: registrants pay the price only, and the fees come out of the payment you receive.
- No: the fees are added to what registrants pay.
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Click Save All Settings Changes.
What registrants see
With No, the checkout lists a Platform Fee and a Processing Fee* under the Subtotal and adds them to the Total. The processing fee depends on where the payer is, and the Why am I paying these fees? link explains the fees. With Yes, the checkout shows the price and the total only.
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