How to choose who pays the fees

Each card payment carries a processing fee and a platform fee. You choose whether registrants pay them on top of the price, or you pay them out of what you receive.

Before you start

• You need to manage the event.
• The event takes card payments. The choice doesn’t show when its Type de tarification is Hors ligne.

Steps

1. In your event’s planner, click Paramètres d’inscription at the bottom of the sidebar.

   

2. Open the Tarifs tab.

   

3. Set L’organisateur (vous) paie les frais Stripe et de la plateforme:

   • Oui: registrants pay the price only, and the fees come out of the payment you receive.
   • Non: the fees are added to what registrants pay.

   

4. Click Enregistrer toutes les modifications des paramètres.

   

What registrants see

With Non, the checkout lists a Frais de plateforme and a Frais de traitement* under the Sous-total and adds them to the Total. The processing fee depends on where the payer is, and the Pourquoi dois-je payer ces frais ? link explains the fees. With Oui, the checkout shows the price and the total only.