How to choose who pays the fees

Each card payment carries a processing fee and a platform fee. You choose whether registrants pay them on top of the price, or you pay them out of what you receive.

Before you start

• You need to manage the event.
• The event takes card payments. The choice doesn’t show when its Preistyp is Offline.

Steps

1. In your event’s planner, click Anmeldeeinstellungen at the bottom of the sidebar.

   

2. Open the Preise tab.

   

3. Set Veranstalter (Sie) zahlt Stripe- und Plattformgebühren:

   • Ja: registrants pay the price only, and the fees come out of the payment you receive.
   • Nein: the fees are added to what registrants pay.

   

4. Click Alle Einstellungsänderungen speichern.

   

What registrants see

With Nein, the checkout lists a Plattformgebühr and a Bearbeitungsgebühr* under the Zwischensumme and adds them to the Gesamt. The processing fee depends on where the payer is, and the Warum zahle ich diese Gebühren? link explains the fees. With Ja, the checkout shows the price and the total only.