How to accept offline payments

Offline payments let registrants pay you directly instead of by card. Their registration goes through, and their payment waits for you: once the money reaches you, you mark the team paid.

Before you start

• You need to manage the event.
• Offline payments need a subscription or a plan bought for this event. Without one, the Preise tab says so instead of offering them.
• The event has a price. See how to set prices and early bird tiers.

Steps

1. In your event’s planner, click Anmeldeeinstellungen at the bottom of the sidebar.

   

2. Open the Preise tab.

   

3. Set Auch Offline-Zahlungen akzeptieren to Ja, so registrants choose between paying by card and paying you. To take every payment offline instead, set Preistyp to Offline. The first time, the Gebühren für Offline-Zahlungen window opens.

   

4. Read the terms: a platform fee applies to every registration taken through Dodgeball Hub, including those paid to you directly, whether or not you collect the money. The window shows your rate. Tick Ich habe diese Gebühren gelesen und stimme ihnen zu. and click Ich habe gelesen und stimme zu.

   

5. Enter the Zahlungs-E-Mail: registrants who pay you directly are told to send their payment to this address.

   

6. Click Alle Einstellungsänderungen speichern.

   

What registrants see

With both ways offered, registrants choose Kreditkarte or Direkt an Veranstalter zahlen when they pay. Paying you directly shows them how much to send and where, and saves their registration: “Registrierung gespeichert! Bitte klären Sie die Zahlung mit dem Organisator.”

Mark a team paid

When a team’s payment reaches you:

1. Click Anmeldungen in the sidebar.

   

2. On the team’s row, click the card icon (Unbezahlt, Als bezahlt markieren).

   

3. Confirm.

   

4. The card icon gives way to the paid icon (Bezahlt).